Lifetime Guarantee

We’re confident in our capabilities to manufacture to an exceptional standard, so much so that we offer a 12 year structural guarantee covering the structural integrity of finished wooden bed components.

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Please see the following terms:

  • The guarantee starts from the purchase date. 
  • The guarantee only covers individual components not the entire bed frame.
  • This guarantee does not cover the bed slats, general wear and tear or damage caused during assembly. 
  • We cannot guarantee that replacement parts will be an identical match due to discolouring or ageing caused etc. 
  • The guarantee does not cover bed frames where they have been used in commercial premises such as holiday lets or hotels. 
  • This guarantee does not cover minor movement causing noise, this is considered wear and tear.
  • Any claims must be accompanied with photographic evidence clearly showing the manufacturing error. 
  • The mechanism on our ottoman beds is covered by a 2 year guarantee.