We’re confident in our capabilities to manufacture to an exceptional standard, so much so that we offer a 12 year structural guarantee covering the structural integrity of finished bed components.
Please see the following terms:
- The guarantee starts from the purchase date.
- The guarantee only covers individual components not the entire bed frame.
- This guarantee does not cover the bed slats, general wear and tear or damage caused during assembly.
- We cannot guarantee that replacement parts will be an identical match due to discolouring or ageing caused etc.
- The guarantee does not cover bed frames where they have been used in commercial premises such as holiday lets or hotels.
- This guarantee does not cover minor movement causing noise, this is considered wear and tear.
- Any claims must be accompanied with photographic evidence clearly showing the manufacturing error.